2 AM no-heat calls
The furnace quits overnight. The homeowner hits voicemail, then calls the next company.
Built for HVAC & plumbing
Answer every emergency call.
An AI dispatcher for HVAC and plumbing. It takes every call 24/7, triages emergencies by your rules, and books service appointments while your techs are in the field.
10 free test callsNo card to startPay only to go liveFrom $149/mo
Live00:00
After-hours callSat 2:14 AM
CallerMy mom's here. She's 82.
AvaThen I'm marking this urgent and paging the on-call tech. Is the address 114 Maple Street?
CallerYes, that's us.
AvaMike is on call and will phone you within 15 minutes. If you ever smell gas, leave the house and call 911.
Priority · UrgentOn-call tech pagedETA texted to customer
Books into the tools you already use
BoltForge CalendarNetworxServiceTitanHousecall ProJobberHubSpotGoHighLevelGoogle CalendarOutlook CalendarBoltForge CalendarNetworxServiceTitanHousecall ProJobberHubSpotGoHighLevelGoogle CalendarOutlook CalendarBoltForge CalendarNetworxServiceTitanHousecall ProJobberHubSpotGoHighLevelGoogle CalendarOutlook CalendarBoltForge CalendarNetworxServiceTitanHousecall ProJobberHubSpotGoHighLevelGoogle CalendarOutlook Calendar
Some of these connections allow custom workflow integration. Get in touch with us and we'd be happy to help you set this up!
The problem
The phone never stops. Until it does.
Every missed ring hands the job to whoever answers next. Your crew shouldn't have to choose between doing the work and winning the next one.
Techs can't pick up
Your best tech is under a house, not at a desk.
Dispatch is drowning
Emergencies, reschedules, and basic questions all hit the same line.
Tune-up lists gather dust
Spring and fall maintenance lists sit untouched while the season closes in.
What it does
A dispatcher that never clocks out.
Not a phone tree. A trained assistant that knows your services, area, prices, and rules, and acts on every call.
2:14 AM● Still answering
Emergency triage
Tells a burst pipe or gas concern from a routine repair, asks the right questions, and follows your escalation rules.
MonTueWedThuFri
Service booking
Books into your dispatch calendar by service zone, job type, and arrival window.
↻ Calling opted-in list · 248 contacts
- Jordan M.Booked
- Priya S.Booked
- Chris L.Texted follow-up
Seasonal campaigns
Calls your opted-in maintenance customers every spring and fall and fills the tune-up schedule before the rush.
You're confirmed for On-call tech paged. Reply C to confirm or R to reschedule.
C 👍
Perfect, see you then!
Estimate callbacks
Handles callbacks on system replacement quotes, answers common questions, and flags homeowners ready to move forward.
AvaWarm and upbeat
RexConfident and direct
SamCalm and steady
EveFriendly and bright
Sounds like your best hire
Pick from 4 natural voices. It speaks in your words, follows your rules, and never has a bad day.
⌕ “estimate”
- Deck replacement · estimate bookedTue
- Roof leak · asked about estimateMon
- Kitchen remodel · estimate follow-upFri
Every call, searchable
Recordings, transcripts, and one-line summaries for every call, texted to you the moment it ends.
★ Recommended lead source
Need more jobs? Start with Networx.
Networx is our preferred lead source for HVAC, plumbing, and drain service companies: homeowners with real projects, matched to your trade and service area. Connect it once and every new lead flows straight into BoltForge, so none of them sit unanswered.
- A new lead arrives. It's saved to your BoltForge contacts the second Networx sends it.
- You get an alert with their name, number, and project, so you can reach out first.
- They call back. Your receptionist already knows who they are and what they asked for, and books the estimate.
How it works
Hear it with your business behind it.
Build your receptionist free, test it with your real services and prices, and pay only when it sounds right. Once you're on a plan, our team helps you fine-tune it and hooks everything up.
Build it
In your dashboard, add your services, area, hours, pricing guidance, FAQs, and booking rules. Pick a voice. Free.
Test it
Make up to 10 free test calls. Throw curveballs, tune anything that's off, and hear it get it right.
Go live with our help
Pick a plan and our team takes it from there: we customize it with you and connect your calendar, CRM, and phone number.
The math
What is voicemail costing you?
Drag the sliders. Most owners don't like the answer.
Pricing
Priced like a tool. Works like a hire.
A full-time receptionist costs $3,000+ a month and goes home at 5. Build yours free, hear it on 10 test calls, and pay only when you deploy. No contract.
Answer
Never miss a call again.
$149/mo
300 min · ~100 calls
Billed monthly
- 24/7 AI answering on a local number
- Books into the built-in calendar, Google, or Outlook
- Text confirmations and call summaries
- Call recordings and searchable transcripts
- Emergency transfer to your cell
- Spam and robocall filtering
Book
Answer, book, and follow up.
$297/mo
800 min · ~265 calls
Billed monthly
- Everything in Answer
- CRM sync: Housecall Pro, Jobber, ServiceTitan and more
- Instant callback on new web, Angi, and Thumbtack leads
- Estimate follow-up calls and texts
- Routing rules: team by day, AI after hours
- 2 phone numbers
Grow
A full front office for busy shops.
$597/mo
2,000 min · ~665 calls
Billed monthly
- Everything in Book
- Up to 3 locations or lines
- Seasonal and reactivation campaigns to opted-in customers
- Custom call workflows
- Monthly tuning review with our team
- Priority support
Scale
Multi-location and high volume.
Custom
Volume minute pricing
- 4+ locations or high call volume
- Volume minute pricing
- Custom integrations
- Dedicated onboarding
- Build it free and make 10 test calls before you pay
- Once you're on a plan, our team customizes it and hooks up your calendar, CRM, and number
- Choice of 4 natural voices
- No contracts. Cancel anytime.
- Extra minutes $0.25 each, capped at $100 unless you raise it
Can I try it before I pay?
Yes. Build your receptionist free in the dashboard and make up to 10 test calls to hear exactly how it handles your business, with your services, prices, and rules behind it. No card needed. You only pay when you're happy and ready to deploy it.
Can it tell an emergency from a routine call?
Yes. We configure it around your protocols: what counts as urgent, which questions to ask, who gets paged, and what the caller should do in the meantime. Your rules stay in charge.
Will callers know they're talking to AI?
Yes. The agent introduces itself as your virtual assistant, and calls are announced as recorded. Being upfront builds trust, keeps you compliant, and callers mostly care that someone picked up and solved their problem.
Does it book into ServiceTitan or Housecall Pro?
Yes, on the Book plan and above, through each platform's official API, and our team hooks it up for you once you're on a plan. No field-service software? The built-in BoltForge calendar is included on every plan.
Do I have to change my phone number?
No. We assign you a local number. Forward your existing line to it for after-hours or overflow, or put the new number on your website and ads. You can switch between the two anytime.
What happens when a caller needs a real person?
You set the rules. The agent can transfer to your cell, take a detailed message, or book a callback. Emergencies follow the escalation path you approve.
What if I go over my minutes?
Extra minutes are $0.25 each, and overage is capped at $100 a month unless you raise it, so there are no surprise bills. Spam and robocalls are filtered before they use your minutes.
What do you do with my Google or Outlook calendar?
Only two things: we read when you're busy so your receptionist never double-books you, and we add the appointments it books. We never access your email. Disconnect anytime from your dashboard.
Can it fit a custom workflow?
Yes. Some connections allow custom workflow integration, like routing certain jobs to certain crews or creating records your way in your CRM. Get in touch with us and we'd be happy to help you set this up!
Be the shop that picks up at 2 AM.
Build it free, make 10 test calls with your business behind it, and pay only when you're ready to go live.